Foire aux questions
What are the delivery times?
The estimated delivery time is 5 to 10 business days from the moment your order is confirmed. You will receive a confirmation email and a tracking link once your order has been shipped.
Is shipping free?
Yes. Shipping is free across the United States, with no minimum purchase and no hidden fees.
Can I return an item if it doesn’t suit me?
Yes. You have 15 days after receiving your order to request a return if an item does not meet your expectations.
How can I track my order?
Once your order has been shipped, you will receive a tracking email. This allows you to follow your package until it is delivered.
Can I modify or cancel an order?
If your order has not yet been prepared, it may still be possible to modify or cancel it by contacting our customer support as soon as possible.
What should I do if I encounter a problem with my order?
If you have any questions or issues (damaged item, incorrect order, tracking concerns), our customer support team is available to assist you and help find the best solution.